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Your Hub For Intelligent Customer Conversations

The power you need to interact with every user across channels and grow faster

Interact with every user

Orchestrate seamless cross-channel experience across lifecycle.

In-app experience

Seamlessly integrated tools into your product for a magical experience. Everything your users need, right where they need it.

Modern web experience

Simple and easy to use experience for users. Create beautiful portals to compel engagement from users.

Mobile experience

Flype's native mobile apps allow businesses to put content, announcements right at their user's fingertips.

Email and push messages

Engage with your users through persistent email and push messages for continuous engagement.

Deploy conversations, faster

Quickly post and publish interactions where, when, and how you want to. No IT required.

Simple, yet powerful conversation builder

Everything you need in one place to create, manage and deliver personalize interactions that will fuel meaningful conversations with your user.

Every conversation, Any channel

Create beautiful experiences. Deliver seamless cross-channel experience at scale

Bring all your trusted content in one place

Bring your existing content to life by importing content from knowledge bases, help desk, Box, One Drive, Google Drive, Youtube, Vimeo, Wistia and other sources with a touch of a button.

Orchestrate, personalize & target

Visualize the entire user journey and build sophisticated, cross-channel conversations at scale

Visual orchestration studio

Hear your users behaviors the moment they happen, decide the next best action to engage them.

Personalize conversations

Speak to your users as the individuals they are, using rich profiles and real-time insights to ensure they see only messages they care about.

Powerful segmentation made easy​

Our rules studio also supports dynamic segmentation, so you can create personalized user segmentations without manual intervention.

Know your users

Understand and learn from your users with a reliable data platform

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Unified view of users across platforms

Get a complete picture of every user, including their location, activity, social profiles, and more.

User Identification

Understand every user's unique characteristics and preferences by storing hundreds of demographic and custom event data fields for each user profile.

Put your data to work

Use Integration studio to connect to the rest of your stack

Activate all user data and behaviors instantly

Leverage all your users’ demographic, behavioral and event data—both internal and from third parties—in real time to trigger personalized engagement.

Keep enterprise systems in sync

Simplify data collection with a easy-to-use API. Use ready integrations to push data to cloud apps like your CRM and ERP systems.

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Keep your systems in sync

Collect data once with Flype and sync with your enterprise systems with a flip of a switch

Optimize every interaction

Measure, track, and discover real-time insights about interaction performance to inform your activities.

Use insights to build better products

Capture any user interaction across mobile or web devices to accurately identify any activity within the product.

Understand and re-engage your users

Act upon analytical product insights to arrange one-on-one personalized engagements at scale.

Keep it in your control

Flype is designed to be flexible because no two businesses are exactly alike.

Security

Admin console with granular permissions.

Single Sign-on

Eliminate password fatigue by integrating with your identify providers.

Webhooks

Automatically send data from Flype to other systems.

Developer Friendly

Get started quickly with powerful SDKs to extend Flype’s potential.

Import / Export

Bring things into Flype, or take them out, as you need to.

Make it Your Own

Configure flype workflow to match your business needs and more importantly use your own branding.

Delivery Windows

Ensure notifications or messages are sent at the best time frame available to you and your customers.

Powerful Search

Make the self service experience effortless for your users with our built-in search capability that displays suggestions as they type.

Content reactions

Make it easy for users to tell you the level of helpfulness of the content.

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